Date/Time: Tuesday, March 14 / 1:00 PM – 2:00 PM ET
Host: Adam Silver, Head of Operations, CEM Benchmarking
Speaker(s): Palwasha Saaim, DB Product Manager. Quentin Spehner, Analyst.
Description: In this 50-minute webinar we provided an overview of the CEM portal and survey tool, covering the enhancements made this year, as well as orienting anybody unfamiliar with the benchmarking process to the survey requirements and the resources available. We also introduced a new resource, the Peer Intelligence Network (PIN) where members can discuss the survey and get advice. The presentation covered:
• Walkthrough of the new CEM portal
• Changes to the Survey for this year
• Best practices for completing the Survey
• Overview of the Peer Intelligence Network
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